The Manager will be responsible for leading and managing the successful delivery of our services to clients while maintaining professional standards of the company.

Responsibilities:

  • Build and strengthen positive relationships with clients.
  • Single point of contact for our clients and ensure they remain satisfied with our services.
  • Plan, organise, and manage all phases of the project life cycle to ensure our services are delivered on schedule and within budget from project scoping, scheduling, invoicing, to reviewing lessons learned.
  • Assist with the sales process, including responses, proposal negotiation, and statement of work generation and presentation to clients, as well as handling related documentation.
  • Work effectively with consultants to scope projects and understand client’s requirements.
  • Manage resource scheduling to oversee consultant utilisation and skills development.
  • Support productivity within teams for better and more efficient execution of tasks to meet project deadlines.
  • Manage changes to the project scope, schedule, and cost using appropriate verification methods.
  • Monitor quality procedures and risks involved in all services provided to clients.
  • Actively looks for ways to improve process efficiency and effectiveness.
  • Conduct project reviews and create project performance reports.

What we are looking for:

  • Experience in managing cybersecurity consulting and penetration testing projects.
  • Experience in project management and resource scheduling.
  • Team player with strong written and verbal communication skills.
  • Qualifications such as Project Management Professional (PMP) would be beneficial but not essential.